Frequently Asked Questions
Everything you need to know about shopping with XPro.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.
What is XPro's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.
Do you offer international shipping?
Yes, XPro ships to over 50 countries worldwide. International delivery times vary by location, and any customs duties or taxes are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How should I care for my XPro garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label. Generally, washing in cold water and air drying helps preserve fabric integrity.
